Makarios Consulting Blog

The Danger of the Third-party Conversation

You are sitting around the conference table. An issue has just been raised that is cause for concern. Suddenly, there is a notable lack of eye contact among the team members. People begin to talk in roundabout ways: “It must have fallen through the cracks.” “Someone dropped the ball on that one.” “There was some … Continue reading The Danger of the Third-party Conversation

Don’t Confuse Work with Accountability

If two or more people are working on a project, who is accountable for ensuring that tasks are accomplished and goals are met? (Hint: the answer is not “everyone”!) We have often found in our consulting that people confuse “working on a project” with “being accountable for the project.” For instance, a client may say … Continue reading Don’t Confuse Work with Accountability

4 Steps to Getting Your Team Onboard with New Processes

Entrepreneurial businesses are fueled by innovation and exploration. Their beginning stages are often characterized by rapid decision-making to capitalize on opportunities, quick adjustments to meet customer needs, and individualized approaches to getting work done. But at some point, the leadership team in such an entrepreneurial company realizes that they need to firm up operational processes … Continue reading 4 Steps to Getting Your Team Onboard with New Processes