Ebooks Frequently Asked Questions

Have a question? Simply choose an item from below to view the related information.

The Complete Leader

These ebooks contain the leadership & business management tools you need for the real challenges you face everyday. Purchase an individual copy for your personal use, or purchase multiple copies to distribute to your management team.

What is your privacy policy?

Any information you provide to Makarios Consulting will remain confidential. Under no circumstances will your personal information be rented, sold or distributed to another person or company. When you provide Makarios Consulting with your e-mail address, we will use it only to let you know about new products as they become available. You can opt out of these email notifications at any time by unsubscribing.

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Is my payment information safe?

Yes. All online transactions are handled with industry-standard SSL encryption. This means that when you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form.

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What purchase options are available?

At Makarios Consulting, we make quality leadership development and executive coaching Ebooks available at an affordable cost. You can purchase a single copy of an Ebook for your individual use, or you can adjust the quantity in your shopping cart to purchase multiple copies for group use. Remember: when you purchase a single copy, you are buying the right to use the Ebook for your personal use only. You may not distribute your copy of the Ebook to any other individual when you purchase an single copy. Doing so constitutes theft.

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How do I get my Ebook?

To purchase one of leadership Ebooks for sale, add it to your cart. Adjust the quantity if necessary, then click “Proceed to Checkout.” You can then pay either by credit card, or through your PayPal account, if you have one. Once you have completed and submitted your payment information, you will either be moved directly to the download screen (if you used your PayPal account), or you will see a screen that thanks you for your purchase (if you used a credit card). If you are brought to the thank you screen, click on the gold bar that says “Return to Makarios Consulting.” This will bring you to a page where you can immediately download your purchase(s). You will also receive an email with a link to this download page. You will have three hours from the time of purchase in which to download the Ebook.

If for any reason you have difficulty downloading your purchase, simply contact us and we will be glad to help you.

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Why didn’t I get my payment receipt and/or an email with the download link to my purchase(s)?

Unfortunately, some major email providers screen out the payment receipt emails and download link emails as spam. Your receipt number will appear on your screen after payment is completed, and the download link will also be provided on screen (see How do I get my Ebook?). However, if you can no longer access either the payment receipt number or the download link, simply contact us and we will be glad to assist you.

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How long does it take to download my Ebook?

Most Ebooks will download in a few seconds to a few minutes, depending on your Internet connection.

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What will my Ebook look like?

All Ebooks on this site are Adobe Acrobat PDF files. They are formatted so as to be visually pleasing and easy to read.

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What is a PDF format?

PDF stands for Portable Document Format. It is a way to save a document so that it can be viewed and printed out the way the author intended, regardless of whether you’re on a Macintosh, a Windows PC, or a Unix machine.

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How do I read the Ebook I just purchased?

You will need Adobe Acrobat 4.0 or greater to read the Ebooks, as the e-books are in PDF format.

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Can I return my Ebook?

All sales for Ebooks are final once the PDF file has been downloaded, and may not be returned. However, if you are unable to open your Ebook after downloading it, we will refund your purchase. Please Contact Us to request a refund.

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Where can I get Acrobat Reader to read my Ebook?

Adobe Acrobat is available for free, simply click here to download the most up-to-date version (you will need at least Adobe Acrobat 4.0 to read these Ebooks).

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Are these Ebooks copyright protected?

Yes, every Ebook on this site is fully protected by the copyright law of the United States of America contained in Title 17 of the United States Code. Violations of this copyright, such as illegally sharing, distributing, or copying these works, will be enforced to the fullest extent of the law.

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