Corporate culture can be created in one of two ways: by intention or by default. The corollary is that if you don’t create a positive corporate culture by intention, you may end up with a negative corporate culture by default. We were once called into a company to help a brand new leader because he … Continue reading Culture by Intention or Culture by Default?
Let’s assume that a certain change has to take place in your business. What will you do? How will you introduce and execute the change? There are two methods you can use: the Hammer Approach or the Commitment Approach. The method you pick should depend on the kind of change you want to implement. Hammer … Continue reading Two Approaches to Executing Change
“The culture of a company is the behavior of its leaders. Leaders get the behavior they exhibit and tolerate. You change the culture of the company by changing the behavior of its leaders.” – Larry Bossidy & Ram Charan, Execution: The Discipline of Getting Things Done One company’s culture is characterized by blaming, negativity, and disengagement. … Continue reading Corporate Culture Starts at the Top
When people object to change – or, more accurately, the chaos that change brings – their objection can take two forms: overt resistance and covert resistance. Overt resistance may or may not be verbal, but it is always obvious. You can see it in people’s body language, their facial expressions, and in what they say … Continue reading Overt and Covert Resistance to Change
It is a common belief that people always resist change. That is not entirely accurate. After all, if a change is positive, such as receiving a 10% raise, people can be all for it! It is more accurate to say that people resist the chaos that change brings. Such resistance is normal, it is natural, … Continue reading 8 Reasons People Resist Change
You’ve met toxic superstars. He’s the killer developer, spinning out innovative code that generates big-time bucks for the business – but he’s arrogant, cocky, and entitled to the nth degree. She’s the account rep who uses her highly advanced persuasion skills with prospects and effortlessly breaks every sales goal – but she treats her co-workers … Continue reading Why You Must Confront Toxic Superstars