Entrepreneurial businesses are fueled by innovation and exploration. Their beginning stages are often characterized by rapid decision-making to capitalize on opportunities, quick adjustments to meet customer needs, and individualized approaches to getting work done. But at some point, the leadership team in such an entrepreneurial company realizes that they need to firm up operational processes … Continue reading 4 Steps to Getting Your Team Onboard with New Processes
Most leaders will admit that micromanaging damages the effectiveness of a team. Yet a good portion of those same leaders will micromanage their teams every day. Why? Leaders don’t micromanage because they are ogres intent upon making their team members’ lives miserable. Leaders micromanage because they are unwilling to truly delegate. Here’s how it works. … Continue reading Micromanagement Is A Recipe for Poor Performance
Assumptions are one of the great barriers to effective communication. In business, we fall into the assumption trap when we use terms that are defined differently by the speaker as opposed to the listener. For instance, what does “soon” mean in the statement “I need that report soon?” Or, we might assume that everyone is … Continue reading Don’t Assume Your Way into a Disaster!
No, we’re not talking about a virus or a cold – we’re talking about your attitude. As a leader, your attitude is contagious. It will “infect” your team with every word you say and every action you take. Your very presence will transmit it to those around you. The question then becomes, what attitude are … Continue reading Watch Out! What You’ve Got Is Contagious
Sometimes, the universe conspires to make a point – and it does so with a clarity that borders on the incredible. In my case, the universe recently put two parallel experiences in front of me that perfectly captured the power and importance of communication for leaders. I can assure you that these two stories will … Continue reading Two Pilots. Two Delays. Two Very Different Outcomes.
People know. Too often, leaders forget that simple fact. They try to create an image that will impress their employees, their colleagues, their customers, and their vendors. But if that image doesn’t jive with reality, they aren’t fooling anyone. Because the fact is, people know. For example, take the team where one member is not … Continue reading People Know