No leader enjoys having a redirecting feedback conversation with an employee who is performing at a sub-par level. However, the lengths to which many leaders will go to avoid that conversation are nothing short of incredible. We have seen time and again that leaders will: Move the employee to another department, passing on the problem… Continue reading The Cost of Avoiding Feedback at All Costs
People issues plague business. As a leader, you have the primary responsibility to deal with them – and deal with them you must, because such issues never resolve on their own! People problems come in various stripes. There are the toxic superstars: people who produce phenomenally for your company, yet are abrasive to work with.… Continue reading 9 Essential Questions to Help Tackle Tough People Issues
As a leader in your company – whether you are an owner, founder, or member of the C-suite – you know that tolerating mediocrity never engenders excellence. There is no “Muddle Model” that will drive business success. Yet, when it comes to getting the right people in the right seats, leaders consistently act as if… Continue reading Mediocrity and Muddling Are Not Okay
Every leader knows that effective delegation is key to successful leadership. Every leader knows that effective delegation is an unbelievable boon to themselves, their business, and the people they delegate to. Every leader also knows that the results of ineffective delegation range from frustrating to disastrous. In fear of the latter, leaders all too often… Continue reading Delegate Your Way to a Great 2024!
It was a delegation trainwreck. The CEO brought in a new head of sales. The direction was straightforward: “The need is urgent. We’ve got to hit 25% sales revenue growth this year. Get on it.” The head of sales got on it. She allocated some time and resources to hunt for new clients, but focused… Continue reading Avoid a Delegation Trainwreck
To become an effective delegator as a leader, the very first thing you need to do is recognize that you are carrying a load of head trash around delegation. We can say that with confidence because we have conducted an exercise with hundreds of leaders. In a nutshell, the exercise goes like this: Take 3… Continue reading Ditch Your Delegation Head Trash