Forget quarterly and annual reviews. In today’s workplace, it’s all about instant feedback. Millennials have learned to expect instant responses to texts and very quick turnaround on Internet searches. As they populate the workplace in greater numbers, leaders need to learn how to engage their employees by providing regular feedback about performance much more frequently … Continue reading I’ll Text You Next Year
Good job. Nice work. Affirmation is the least used, yet most powerful, motivating tool we have. It only takes a moment to thank and appreciate a contribution from a colleague. Yet, sadly, we often don’t take the time to do it. In survey after survey in companies across America, fewer than 30% of employees characterize … Continue reading Affirmation: Thanks for Your Contribution
Listening well is the essential first step to effective communication. If we truly hear what others are saying, we are communicating effectively and connecting to those around us. How many times have we thought we communicated effectively with someone, only to find out they didn’t hear a word we said? We might think we’ve communicated … Continue reading Do You Hear Me?
Most of us learn to lead in a very random fashion. We learn from the people around us in our careers, and we generally have little or no control over the great majority of people we are exposed to in our work. If we are lucky enough to work with strong, effective leaders, we learn … Continue reading Leadership Skills: Random vs. Purposeful
Have you ever worked for an organization whose culture is burdened by “analysis paralysis”? Where every task is met with requests for additional research to justify the initiative to someone further up the chain? Deadlines are missed, discussions are circular, and productivity grinds to a halt. The culprit just might be the HeadTrash of Insecurity. … Continue reading Analysis Paralysis: How Insecurity Hampers Productivity
One journey we’ve all gone on at one time or another in life is the guilt trip. It’s a road to perdition that we usually travel unwillingly, driven by a friend, relative, or co-worker who manipulates our emotions so that we do their bidding. Falling for this classic HeadTrash behavior more than once is a … Continue reading Guilt Trip