In our continuing series on emotional intelligence, we are moving from self-awareness and self-management into the social space as we now turn to social awareness. As defined by Travis Bradberry and Jean Greaves in their book Emotional Intelligence 2.0, “Social awareness is your ability to accurately pick up on emotions in other people and understand… Continue reading Dueling Monologues vs. Active Listening: How to Improve Social Awareness
by Rip Tilden I’m a slow learner. I admit it. It only took me 20 years of marriage to learn that my wife doesn’t always need me to fix a problem. She just needs me to listen. This was a tough lesson for me. If she had an issue at work or with a family… Continue reading You Don’t Need to Fix Every Problem
Listening well is the essential first step to effective communication. If we truly hear what others are saying, we are communicating effectively and connecting to those around us. How many times have we thought we communicated effectively with someone, only to find out they didn’t hear a word we said? We might think we’ve communicated… Continue reading Do You Hear Me?
Good listening skills will increase the amount of effective feedback leaders get from their employees and team members. Unfortunately, pure listening – really listening and hearing – is not an easy task. We engage in four types of listening, but only one of these really opens the communication floodgates: Physical Listening: Here, we are physically… Continue reading Are You Listening…Well!