As a business leader, you likely make complex decisions on a daily basis about your company’s bottom line, where your next piece of business is coming from, and how you stack up against the competition. Often, as leaders, we have no problem tackling difficult issues, with one exception: people. Tough people issues can become “Elephants… Continue reading Stare Down the Elephants
Tag: workplace conflict
Dealing with the Debilitating Power of Anger
Significant media coverage this election cycle has focused on the angry American voter and why a highly charged political environment is fueling the rise of non-traditional Presidential candidates on both sides of the spectrum. We’ve seen anger at political rallies, debates and even in the language of social media outbursts used by some candidates. Anger… Continue reading Dealing with the Debilitating Power of Anger
O is for Ownership: You Own Yours and I’ll Own Mine (Part 2/4)
Last week we discussed how to Ventilate, the first part of the VOMP (Ventilate, Ownership, Moccasins, Plan) method to resolve conflicts. Today we’re going to focus on part two – Ownership. Ownership means that each person in a conflict must own his or her ‘stuff.’ Simply take responsibility for your piece of the problem. If… Continue reading O is for Ownership: You Own Yours and I’ll Own Mine (Part 2/4)
Conflict Resolution: I Feel Your Pain (2 of 3)
Understanding the difference between what we think and feel about a situation, and what we need and want to happen in that situation – these are the building blocks of conflict resolution. Last week, we focused on how people respond to workplace conflict, and which situations might call for specific responses. This week, we want… Continue reading Conflict Resolution: I Feel Your Pain (2 of 3)
Five Ways to Conquer Workplace Conflict (Part 1)
Conflict. As an effective leader, we have to deal with conflict on a daily basis. If we want to resolve conflicts successfully, we must first understand three things: How people respond to conflict What the building blocks are in conflict resolution How to have a conversation to resolve conflict Each of those skills is critical… Continue reading Five Ways to Conquer Workplace Conflict (Part 1)