In last week’s blog, we talked about the first two building blocks of conflict resolution: Thinking vs. Feeling. This week, we’re focusing on the second set: Need Vs. Want. These building blocks make up the elements of what it takes for us to work together effectively to solve workplace conflicts. Need Vs. Want A need… Continue reading Conflict Resolution: Need vs. Want (3 of 3)
Month: March 2016
Conflict Resolution: I Feel Your Pain (2 of 3)
Understanding the difference between what we think and feel about a situation, and what we need and want to happen in that situation – these are the building blocks of conflict resolution. Last week, we focused on how people respond to workplace conflict, and which situations might call for specific responses. This week, we want… Continue reading Conflict Resolution: I Feel Your Pain (2 of 3)
Five Ways to Conquer Workplace Conflict (Part 1)
Conflict. As an effective leader, we have to deal with conflict on a daily basis. If we want to resolve conflicts successfully, we must first understand three things: How people respond to conflict What the building blocks are in conflict resolution How to have a conversation to resolve conflict Each of those skills is critical… Continue reading Five Ways to Conquer Workplace Conflict (Part 1)