Do you define conflict in the workplace with incidents of hostility, simmering resentment, or words spoken in anger? Some talk about verbal “arm-wrestling” in the conference room where the opponents are also close colleagues, or ferocious disagreements that produce outstanding new approaches and ideas. All of these can accurately be described as conflict situations; the… Continue reading Conflict Can Break – or Make – Your Business
When leaders rank their responsibilities from “This is my absolute favorite!” to “I would rather scrub toilets than do this” there is one duty you will consistently find at the bottom of the list: resolving conflict. Just like scrubbing toilets, dealing with conflict is a necessary activity and much like scrubbing toilets, it is essential,… Continue reading Scrubbing Toilets or Resolving Conflict … Which Do You Prefer?