This past week, Happy Valley celebrated the life achievements of the one person responsible for the most successful major college football program in the county. By now, everyone knows the story of the downfall and has an opinion on the supposed mistakes that were made in State College. During the memorial service, no one wanted … Continue reading Can we learn any lessons from the Penn State scandal in managing our own business?
So often I am approached with the question, “So you were a college coach… that must have been so exciting?” Or what was it like to coach in the NCAA Tournament against Coach K or Jay Wright? Sometimes the conversation develops to the point where I am asked, “What is the biggest challenge in coaching … Continue reading Developing True Consistent Leaders
I wondered if we were going to be able to talk about the problem everyone knew faced us, but no one wanted to mention. Then, one of the members of the leadership team looked at me and said: “We have an elephant in the room, and we better deal with it.” I wanted to give … Continue reading The toughest of elephants — change at the top
Process. Routine. Habit. Status quo. When a true leader hears the words, “We’ve always done it this way,” his or her fingers start to itch. The questions come fast and furious: “Why have we always done it this way?” “What’s working in our process – and what’s not?” “How can we do it better?” Great … Continue reading Challenging the Status Quo
The CEO walked into the room and looked at his team, frustrated that the company had not hit its goals for the last two quarters. He led them through a lengthy discussion of the various problems they faced in operations, marketing, sales, and customer service. They agreed on what they would do to address the … Continue reading The Elephant in the Room
Last week I attended a local networking event. I like to attend a number of these events as the type of work I do revolves around a one on one relationship with business owners. Meeting potential clients face to face allows me and the business owner to do some preliminary evaluation of whether there is … Continue reading Silence in Leadership