“The single biggest decision you make in your job – bigger than all the rest – is who you name manager. When you name the wrong person manager, nothing fixes that bad decision. Not compensation, not benefits – nothing.” –Jim Clifton, CEO Gallup Inc. contributor Marcel Schwantes published an article last June about why employees … Continue reading Millennials: They’re Just Like Everybody Else
Imagine you’re in a plane flying at 14,000 feet. You have a parachute strapped on your back and you’ve been properly trained to do your first solo skydive. You’re as ready as can be, but when the cargo bay door opens and the air rushes in, you finally realize what you’re about to do. Your … Continue reading What’s holding you back? (HeadTrash 2, Part 1 of 7)
The thing about ‘reinforcing feedback’ is that everyone needs it. Not just individuals who are under-performing, but all-star performers, outside vendors, and everyone in between. Anyone with whom we interact in the course of the workday can benefit from reinforcing feedback. Even the most consistent performers need us to recognize and affirm their performances. Keep … Continue reading Sincerity and Courage: Critical Elements of Reinforcing Feedback
Feedback is one of the most powerful leadership tools we can use in leading our team. Why? Because giving and receiving feedback promotes communication, respect, ownership, accountability and effectiveness – all critical to a successful performance in your business. So why don’t leaders use this powerful tool more often? Here are the six most common … Continue reading Excuses, Excuses, Excuses: Why We Avoid Giving Feedback!
Good listening skills will increase the amount of effective feedback leaders get from their employees and team members. Unfortunately, pure listening – really listening and hearing – is not an easy task. We engage in four types of listening, but only one of these really opens the communication floodgates: Physical Listening: Here, we are physically … Continue reading Are You Listening…Well!
Establishing your vision for your business is the first step in developing a solid strategy. Vision is the inspirational engine that drives strategy. Your company’s vision should be a realistic statement of aspiration based on what you are today and what you want to become in the future. It should be practical, targeted, and measurable, … Continue reading 5 Steps to Create Your Company’s Vision