In our continuing series on emotional intelligence, we are moving from self-awareness and self-management into the social space as we now turn to social awareness. As defined by Travis Bradberry and Jean Greaves in their book Emotional Intelligence 2.0, “Social awareness is your ability to accurately pick up on emotions in other people and understand… Continue reading Dueling Monologues vs. Active Listening: How to Improve Social Awareness
Communication – always a characteristic of high-performing teams – becomes even more crucial in times of crisis such as we are currently experiencing with the coronavirus pandemic. During a crisis, people are easily distracted as urgent matters arise unpredictably and unexpected developments reshape the business and the marketplace. In recent weeks, we have worked with… Continue reading Communication: High-performing Teams Keep Dialogue Flowing
by Rip Tilden I’m a slow learner. I admit it. It only took me 20 years of marriage to learn that my wife doesn’t always need me to fix a problem. She just needs me to listen. This was a tough lesson for me. If she had an issue at work or with a family… Continue reading You Don’t Need to Fix Every Problem
