Makarios Consulting Blog

Feedback: The “Secret Sauce” of High-performing Teams

In our “top ten” list of characteristics that define high-performing teams, providing appreciative and constructive feedback is always a tough one to actualize. When it comes to appreciative feedback that recognizes a job well done and seeks to encourage repeat behavior, many people dismissively figure that “it goes without saying” or “no news is good … Continue reading Feedback: The “Secret Sauce” of High-performing Teams

Trust: The Foundation of High-performing Teams

In our first blog in this series, we shared our “top ten” list of characteristics that define high-performing teams. Now, it’s time to get down to business and talk about each of those characteristics in greater depth so you can take action to improve your team’s performance. We start with the foundation that all the … Continue reading Trust: The Foundation of High-performing Teams

If There Are No Consequences, There Will Be No Change

Years ago, I (Rip) was at a conference where Jack Welch, the CEO of General Electric, was asked what he wished he had done differently in his career. He said, essentially, “I always moved too slowly on the tough people problems. People problems are not like fine wine. They don’t get better with age.” I … Continue reading If There Are No Consequences, There Will Be No Change

The Unexpected Career Gift

Recently, I (Rip) was meeting with a company leader who had been preparing for some time to have a tough talk with a member of his team. The team member was a high producer, but her abrasive interactions were hurting the overall effectiveness of the team. These conversations are never easy and to encourage the … Continue reading The Unexpected Career Gift

Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Feedback is perhaps the single most powerful tool a leader has at his or her disposal to bring about significant improvement in employee engagement and performance. Ken Blanchard wisely noted, “Feedback is the breakfast of champions.” That being said, most leaders avoid giving redirecting feedback – feedback that seeks to change negative behavior or performance … Continue reading Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Sincerity and Courage: Critical Elements of Reinforcing Feedback

The thing about ‘reinforcing feedback’ is that everyone needs it. Not just individuals who are under-performing, but all-star performers, outside vendors, and everyone in between. Anyone with whom we interact in the course of the workday can benefit from reinforcing feedback. Even the most consistent performers need us to recognize and affirm their performances. Keep … Continue reading Sincerity and Courage: Critical Elements of Reinforcing Feedback