Last week we discussed how to Ventilate, the first part of the VOMP (Ventilate, Ownership, Moccasins, Plan) method to resolve conflicts. Today we’re going to focus on part two – Ownership. Ownership means that each person in a conflict must own his or her ‘stuff.’ Simply take responsibility for your piece of the problem. If… Continue reading O is for Ownership: You Own Yours and I’ll Own Mine (Part 2/4)
Makarios Consulting Blog
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Ventilation: Do You Hear What I’m Saying? (Part 1/4)
FACT: You will never agree with everybody about everything. But, we can learn how to handle workplace conflict effectively. In our last blog series, we learned to diffuse conflict in three ways: 1) Slow down and make rational decisions 2) Separate needs from wants 3) Choose the right method to handle the conflict at hand… Continue reading Ventilation: Do You Hear What I’m Saying? (Part 1/4)
Conflict Resolution: Need vs. Want (3 of 3)
In last week’s blog, we talked about the first two building blocks of conflict resolution: Thinking vs. Feeling. This week, we’re focusing on the second set: Need Vs. Want. These building blocks make up the elements of what it takes for us to work together effectively to solve workplace conflicts. Need Vs. Want A need… Continue reading Conflict Resolution: Need vs. Want (3 of 3)
Conflict Resolution: I Feel Your Pain (2 of 3)
Understanding the difference between what we think and feel about a situation, and what we need and want to happen in that situation – these are the building blocks of conflict resolution. Last week, we focused on how people respond to workplace conflict, and which situations might call for specific responses. This week, we want… Continue reading Conflict Resolution: I Feel Your Pain (2 of 3)
Five Ways to Conquer Workplace Conflict (Part 1)
Conflict. As an effective leader, we have to deal with conflict on a daily basis. If we want to resolve conflicts successfully, we must first understand three things: How people respond to conflict What the building blocks are in conflict resolution How to have a conversation to resolve conflict Each of those skills is critical… Continue reading Five Ways to Conquer Workplace Conflict (Part 1)
5 Things to Know About Workplace Conflict and Your Business
Believe it or not, healthy conflict is critical to the success of your business. Just ask Daniel Dana, renowned ‘Conflict Doctor’ and president of Dana Mediation Institute. He defines workplace conflict as follows: A condition between two people in which at least one feels angry, resentful, hostile, etc., toward the other…and which leads to disruption… Continue reading 5 Things to Know About Workplace Conflict and Your Business