Picture, if you will, a business. The clients are well-satisfied: they are receiving a good product, good service, and good quality. Since all that is good, the business is healthy, correct? Not necessarily. Out of sight of the clients, unresolved relationship issues are working slow destruction day after day. Let’s go “under the hood” of… Continue reading No Problem Too Big, No Problem Too Small
So, you’ve got unhealthy conflict in the workplace. You’re not alone. You’re not alone in having serious disagreements with colleagues or team members. You’re not alone when you candidly don’t know how or why things got to their current state of affairs. You’re not alone in feeling personally attacked … and perhaps in attacking the… Continue reading Undoing Unhealthy Conflict
Today, you as a leader may be thinking about one person on your team who just isn’t measuring up. Maybe it’s how they relate to other people – pure, plain toxicity. Perhaps it is their work – or lack of it. It could be their approach – such as a failure to conform to the… Continue reading Make the Decision to Start the New Year Right
Ask anyone for the first image that comes to mind when they hear the word “accountability” and most people will admit that it conjures pictures of pointing fingers, condemning stares, and accusatory words. Not Don Tinney of EOS Worldwide, however. One of the times I (Tim) had the privilege of listening to Don speak, he gave… Continue reading Going from “Gotcha” to “Got Your Back!”
It’s that time of year again – the time when leaders review the past year, frequently introducing the task with phrases like “What are the lessons learned?” or “Where can we do better?” or even “Let’s sit down and do a postmortem.” Such sober reflection is important – critical, in fact, for business success. But… Continue reading Celebrate This Year’s Wins to Set Up Next Year’s Successes
Decisions, decisions! Your business lives or dies, thrives or falters, and is energized or paralyzed not only on the basis of the actual decisions that are made but – critically – on how those decisions are made. In fact, it is possible to make the right decision but make it in the wrong way. And,… Continue reading 3 Decisions that Damage Decision-making for Your Business
