Imagine being thrown into a job without any knowledge, training, or experience. That’s the position many managers find themselves in after being promoted or hired for their technical expertise, only to be put in charge of a team. Frustration abounds because leading a team requires a different set of skills than merely technical job know-how.… Continue reading Random or Purposeful: Choose Your Walk
Business Management Consulting Blog
‘Listen Up’ for Success
As we recently discussed, open communication is vital for success. Poor listening leads to costly miscommunication, the consequences of which can be a recipe for failure: Higher stress levels, decreased productivity, increased employee turnover, lawsuits, low morale, misunderstanding, less creativity, poor customer service, and a loss of respect. When we employ ‘active’ listening, we vastly improve a… Continue reading ‘Listen Up’ for Success
Communication: Let’s Be Honest
Honesty and open communication are two vital ingredients to good communication. As leaders, these qualities are essential to building any type of healthy business –or personal – relationship, and they go a long way toward developing a flourishing business culture. What exactly do we mean by honest and open communication? One way to look at… Continue reading Communication: Let’s Be Honest
It’s Always Been a Matter of Trust
In our work with leaders around the globe we continually emphasize how crucial it is for leaders to build trust with their followers. Without trust, leaders are unable to build strong relationships, keep followers engaged, or establish a shared vision for the future. In a recent employee survey we conducted for one of our clients,… Continue reading It’s Always Been a Matter of Trust
Take Off Your Rose-Colored Glasses
We see what we want to see. We’ve all heard that phrase and it applies especially to leaders in business. For a business to be successful – and remain successful – we as leaders must make sure to avoid falling into a complacent mindset. When business is improving, it becomes especially easy to convince… Continue reading Take Off Your Rose-Colored Glasses
Who’s the Adult Here?
Last week, we touched on the sometimes-dysfunctional dynamics of family businesses and the importance of maintaining professional relationships in the workplace. In non-family businesses, we often discover similar challenges, especially as they relate to interactions between employees and their direct supervisors. One interesting theory used to examine workplace interactions comes from psychiatrist Dr. Eric… Continue reading Who’s the Adult Here?