Of all the key traits and tools required to be a complete leader, feedback is perhaps the most powerful. Eliciting good feedback can significantly improve employee engagement and performance both quickly and efficiently, and can, in turn, transform the workplace. Feedback supports all levels of needs—it can increase feelings of belonging, satisfy ego needs, and… Continue reading Feedback: The Breakfast of Champions
Month: December 2014
10 Tips to Open the Communication Window
We often think of ‘communication’ as an intangible and ungovernable variable that is beyond our control. That is nonsense. Just as we can control numbers and satisfaction, so can we control communication. We must simply determine the rules and elements that lead to successful communication, and use them as tools to share information and manage… Continue reading 10 Tips to Open the Communication Window
OPEN SESAME: Secrets of Effective Communication
Communication can be tricky. Many of us believe that if we ask lots of questions, we are communicating well and connecting with the other person. This may or may not be the case. To communicate effectively, we must ask the right questions at the right time to get the information we truly need. When asking… Continue reading OPEN SESAME: Secrets of Effective Communication