What would happen if a significant number of the people in your organization were not performing and executing well in their roles? Can you imagine the employee frustration? The operational inefficiency? The customer complaints? The profit loss? You may not have to imagine it. You might be experiencing it. To function at the highest level… Continue reading Get the Right People in the Right Seats Right Now
Author: Timothy I. Thomas and Rip Tilden
No Problem Too Big, No Problem Too Small
Picture, if you will, a business. The clients are well-satisfied: they are receiving a good product, good service, and good quality. Since all that is good, the business is healthy, correct? Not necessarily. Out of sight of the clients, unresolved relationship issues are working slow destruction day after day. Let’s go “under the hood” of… Continue reading No Problem Too Big, No Problem Too Small
Undoing Unhealthy Conflict
So, you’ve got unhealthy conflict in the workplace. You’re not alone. You’re not alone in having serious disagreements with colleagues or team members. You’re not alone when you candidly don’t know how or why things got to their current state of affairs. You’re not alone in feeling personally attacked … and perhaps in attacking the… Continue reading Undoing Unhealthy Conflict
Make the Decision to Start the New Year Right
Today, you as a leader may be thinking about one person on your team who just isn’t measuring up. Maybe it’s how they relate to other people – pure, plain toxicity. Perhaps it is their work – or lack of it. It could be their approach – such as a failure to conform to the… Continue reading Make the Decision to Start the New Year Right
Going from “Gotcha” to “Got Your Back!”
Ask anyone for the first image that comes to mind when they hear the word “accountability” and most people will admit that it conjures pictures of pointing fingers, condemning stares, and accusatory words. Not Don Tinney of EOS Worldwide, however. One of the times I (Tim) had the privilege of listening to Don speak, he gave… Continue reading Going from “Gotcha” to “Got Your Back!”
Celebrate This Year’s Wins to Set Up Next Year’s Successes
It’s that time of year again – the time when leaders review the past year, frequently introducing the task with phrases like “What are the lessons learned?” or “Where can we do better?” or even “Let’s sit down and do a postmortem.” Such sober reflection is important – critical, in fact, for business success. But… Continue reading Celebrate This Year’s Wins to Set Up Next Year’s Successes