It is easy to say that businesses need to be clear about what needs to be done and who needs to do it to achieve optimum performance. But it is so hard to do. Leadership teams habitually struggle to clarify roles and responsibilities: it requires discipline and courage to define the seats you need on… Continue reading Leadership Courage Part 1: Clarifying Roles and Responsibilities for Peak Team Performance
Category: Leadership Training
Overt and Covert Resistance to Change
When people object to change – or, more accurately, the chaos that change brings – their objection can take two forms: overt resistance and covert resistance. Overt resistance may or may not be verbal, but it is always obvious. You can see it in people’s body language, their facial expressions, and in what they say… Continue reading Overt and Covert Resistance to Change
8 Reasons People Resist Change
It is a common belief that people always resist change. That is not entirely accurate. After all, if a change is positive, such as receiving a 10% raise, people can be all for it! It is more accurate to say that people resist the chaos that change brings. Such resistance is normal, it is natural,… Continue reading 8 Reasons People Resist Change
Why You Must Confront Toxic Superstars
You’ve met toxic superstars. He’s the killer developer, spinning out innovative code that generates big-time bucks for the business – but he’s arrogant, cocky, and entitled to the nth degree. She’s the account rep who uses her highly advanced persuasion skills with prospects and effortlessly breaks every sales goal – but she treats her co-workers… Continue reading Why You Must Confront Toxic Superstars
Right People, Right Seats
A key ingredient in the recipe for business success is to have the right people in the right seats. That is, you want people who are aligned with your core values – the right people – and you want them in positions where they are effective and working at a very high level – the… Continue reading Right People, Right Seats
Driving Energy with Accountability
For too many people in the corporate world, “accountability” is a loaded word: loaded, that is, with negative baggage. It conjures up images of bosses who speak sternly to those of lower rank, holding some shortcoming over their heads. For this reason, the thought of “accountability” makes many people cringe. This, however, is not a… Continue reading Driving Energy with Accountability