The workplace is a blending of cultures, minds, ambitions, and understanding. As people with various backgrounds and opinions try to reach mutual goals, there are bound to be times when “blending” will get difficult and opinions will turn into disagreements and inter-office conflict. Daniel Dana, president of Dana Mediation Institute, is an internationally renowned conflict… Continue reading Conflict: The Emotional Component
Category: Leadership Training
Your Words Say Yes, But Your Actions…
In today’s world of Skype, texting, and rapid-fire emails, we often forget ourselves in personal conversations. When we speak indirectly through technology, we don’t have to worry about our posture, our body language, or that we are thumb-fiddlers. But when faced with a physical run-in, we must remember that communication isn’t only about words. Our… Continue reading Your Words Say Yes, But Your Actions…
How Do You Catch a Rare Bird? Unique Up On It!
Many companies offer services similar to yours, so why have you gained your success? What gives you a competitive edge? What makes your company different? The crux of creating an effective business strategy lies in knowing and defining your differentiators. Differentiators enable you to build a compelling case to your prospective customers. To be effective,… Continue reading How Do You Catch a Rare Bird? Unique Up On It!
10 Tips to Open the Communication Window
We often think of ‘communication’ as an intangible and ungovernable variable that is beyond our control. That is nonsense. Just as we can control numbers and satisfaction, so can we control communication. We must simply determine the rules and elements that lead to successful communication, and use them as tools to share information and manage… Continue reading 10 Tips to Open the Communication Window
OPEN SESAME: Secrets of Effective Communication
Communication can be tricky. Many of us believe that if we ask lots of questions, we are communicating well and connecting with the other person. This may or may not be the case. To communicate effectively, we must ask the right questions at the right time to get the information we truly need. When asking… Continue reading OPEN SESAME: Secrets of Effective Communication
Strategizing Superior Performance
Imagine hiking into the forest without a compass, a map, or even a flashlight. Sure, you may be familiar with the trees and animals, and even the general direction of your destination. But, you will be hard-pressed to reach your destination without the necessary tools. As a leader, trying to gain success without a comprehensive… Continue reading Strategizing Superior Performance