When emotions are running high, our natural tendency is to speed up. Why? Because adrenaline is flooding our system and we are in pure fight-or-flight mode. The authors of “Crucial Conversations” put it this way: Countless generations of genetic shaping drives humans to handle crucial conversations with flying fists and fleet feet, not intelligent persuasion… Continue reading Fight or Flight
Makarios Consulting Blog
Category: Makarios
Sneaky Thoughts
It can be hard to separate our thoughts from our feelings about a situation, especially an emotionally charged conflict situation. We can be quick to feel, quick take offense, and quick to respond. All feelings and emotions are reactions to things that we think. The graphic below illustrates how we typically respond to stimuli, and… Continue reading Sneaky Thoughts
Conflict: The Emotional Component
The workplace is a blending of cultures, minds, ambitions, and understanding. As people with various backgrounds and opinions try to reach mutual goals, there are bound to be times when “blending” will get difficult and opinions will turn into disagreements and inter-office conflict. Daniel Dana, president of Dana Mediation Institute, is an internationally renowned conflict… Continue reading Conflict: The Emotional Component
Strategy: Meet Monkey Wrench
Humans. We’re always getting in the way of our own success. Even after defining your unique and successful strategy, human variables frequently enter into the equation and can derail strategy in three major circumstances: 1) When you compete to be “the best.” Competing to be the best is not nearly as effective as aiming to… Continue reading Strategy: Meet Monkey Wrench
How Do You Catch a Rare Bird? Unique Up On It!
Many companies offer services similar to yours, so why have you gained your success? What gives you a competitive edge? What makes your company different? The crux of creating an effective business strategy lies in knowing and defining your differentiators. Differentiators enable you to build a compelling case to your prospective customers. To be effective,… Continue reading How Do You Catch a Rare Bird? Unique Up On It!
Feedback: The Breakfast of Champions
Of all the key traits and tools required to be a complete leader, feedback is perhaps the most powerful. Eliciting good feedback can significantly improve employee engagement and performance both quickly and efficiently, and can, in turn, transform the workplace. Feedback supports all levels of needs—it can increase feelings of belonging, satisfy ego needs, and… Continue reading Feedback: The Breakfast of Champions