John W. Thompson, an unemployed Kansas man, noticed a wallet lying in the highway one afternoon. This bothered him. Sitting along the shoulder of the interstate in his car, Thompson waited for a break in traffic so he could rescue the wallet before the rushing cars tore it apart. The wallet belonged to Jim Park,… Continue reading Building Trust Through Honesty and Open Communication
The Consequences of Poor Listening Skills Small business consulting firms will tell you that poor listening leads to costly miscommunication, the consequences of which can be a recipe for failure: Higher stress levels, decreased productivity, increased employee turnover, lawsuits, low moral, misunderstanding, less creativity, poor customer service and a loss of respect. The opposite of these consequences,… Continue reading Active listening skills are crucial to business success
There’s a big difference between being happy to have a job and being happy while on the job. A recent ABC news report by the KFSN station in Fresno, Calif. states that a CareerBuilder survey found that 80 percent of employees would quit their current jobs if they could or are actively looking for a new… Continue reading No “one” works for you, they ALL work for you
It can be hard for a business owner or manager to acknowledge that sometimes it’s best to keep the mouth shut and the ears open. Listening is at the top of the leadership skills list, but many find it difficult to practice. Even harder is the ability to listen with humility, as being humble requires… Continue reading Listening with humility — the most powerful leadership tool, is at the top of the leadership skills list
Victoria Tifft of Clinical Research Management was recently recognized as the 2012 U.S. Small Business Administration’s National Small Business Person of the Year during National Small Business Week. After the awards ceremony, Tifft sat down with Entrepreneur and discussed her strategy for success. She told the periodical, “Make sure that you’ve got a strategy and… Continue reading Do what you say you are going to do
Employee engagement is a hot topic in the business world as employers find that it takes more than just a paycheck to keep a workforce happy and loyal. The need to include or improve employee engagement programs is so critical that some businesses are opting to use the software applications that monitor the social activities… Continue reading How Business Consulting firms can help you with employee engagement
