Makarios Consulting Blog

Leadership Courage Part 6: Building Trust

At first glance, building trust does not seem like it would require leadership courage. Yet, it does. Here is why: trust, at its core, is a combination of competence, integrity, and empathy. Competence is necessary because to be a trustworthy leader your followers need to know that you know what you are doing. Integrity is … Continue reading Leadership Courage Part 6: Building Trust

Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Feedback is perhaps the single most powerful tool a leader has at his or her disposal to bring about significant improvement in employee engagement and performance. Ken Blanchard wisely noted, “Feedback is the breakfast of champions.” That being said, most leaders avoid giving redirecting feedback – feedback that seeks to change negative behavior or performance … Continue reading Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Leadership Courage Part 4: Setting a Big, Hairy, Audacious Goal

Businesses around the world are indebted to James Collins and Jerry Porras for giving us the concept of the “BHAG” – a “big, hairy, audacious goal.” BHAGs have been instrumental in challenging and changing businesses for the better for years. BHAGs are stretch goals: specific in nature, long-term in timeframe, and transformative in outcome. It … Continue reading Leadership Courage Part 4: Setting a Big, Hairy, Audacious Goal

Leadership Courage Part 2: Engaging in Open Dialogue and Healthy Conflict

Peak team and company performance depends on open dialogue and healthy conflict. Unfortunately, the dialogue within many teams and at many companies is often less than open and the conflict is anything but healthy. There are many possible reasons for less-than-optimal interpersonal communications. For example, people may: Protect their turf rather than looking at the … Continue reading Leadership Courage Part 2: Engaging in Open Dialogue and Healthy Conflict

Leadership Courage Part 1: Clarifying Roles and Responsibilities for Peak Team Performance

It is easy to say that businesses need to be clear about what needs to be done and who needs to do it to achieve optimum performance. But it is so hard to do. Leadership teams habitually struggle to clarify roles and responsibilities: it requires discipline and courage to define the seats you need on … Continue reading Leadership Courage Part 1: Clarifying Roles and Responsibilities for Peak Team Performance

Change Isn’t the Problem

It would be easy to assume that “people always resist change.” Say the word “change,” and many people dig in their heels. They like the old, the familiar, the routine and are not enthusiastic about new ideas. For many, “new” is bad by definition. But is new always viewed as bad by employees? Of course … Continue reading Change Isn’t the Problem