You have your ‘Rocks’ (near-term priorities) and your weekly scorecard in place, keeping you focused and giving you incredibly valuable data. Now what? Enter the Level 10 Meeting™, which is a tool we teach our clients who use the Entrepreneurial Operating System® (EOS®). This agenda format helps leadership teams focus on resolving tough issues in… Continue reading Getting Rid of Pesky Elephants: The Level 10 Meeting™
Makarios Consulting Blog
Category: Makarios
Fuzzy With a Chance of Blurry
Two critical things muddle the lines of accountability in a company: 1) blurred roles and 2) fuzzy responsibilities. We’ve all been there. You take a job and it turns out that you’re doing four or five people’s jobs. And no one seems to know where the responsibilities begin and end. When roles and responsibilities are… Continue reading Fuzzy With a Chance of Blurry
What We Have Here is a Failure to Execute
It’s a new year. You and your team have just taken a fresh look at your strategic direction and established specific goals for this year. The strategy is clear; the goals are lofty. Here’s where it gets tricky and where many leaders fail to bring their strategy to life. As 2016 approaches, let’s take a… Continue reading What We Have Here is a Failure to Execute
Tough Love: It’s in the Delivery
No one likes to hear what they’re doing wrong. And, as leaders, we often don’t want to tell employees ‘bad news’ about their progress or attitude. In last week’s blog, we discussed the concept of ‘reinforcing feedback’ – recognizing and encouraging positive behavior. This week, we’ll focus on ‘redirecting feedback,’ which seeks to change, or… Continue reading Tough Love: It’s in the Delivery
Sincerity and Courage: Critical Elements of Reinforcing Feedback
The thing about ‘reinforcing feedback’ is that everyone needs it. Not just individuals who are under-performing, but all-star performers, outside vendors, and everyone in between. Anyone with whom we interact in the course of the workday can benefit from reinforcing feedback. Even the most consistent performers need us to recognize and affirm their performances. Keep… Continue reading Sincerity and Courage: Critical Elements of Reinforcing Feedback
First Impressions and the Feedback Statement
Feedback is a powerful tool in the communication process. We define the “feedback statement” as the first one or two sentences spoken by the person giving the feedback, which explain to the recipient why the conversation is taking place. Think of a feedback statement as a first impression. That first impression is difficult to shake,… Continue reading First Impressions and the Feedback Statement