If you want to know the biggest killer of effective change management, look no further than lack of communication. When it comes to driving change in your organization, you as a leader need to communicate, communicate, communicate. Then, communicate some more! When you think you have given people information overload, you have probably barely scratched… Continue reading Leading Change, Part 3: Unmasking the Biggest Killer of Effective Change Management
Tag: communication
“Dumping” Is Not Delegating
Many people follow a predictable career path: they excel in their job as an individual contributor with no direct reports, the company notices their great performance, and they are promoted to a management position. Many of the same people then stumble into a predictable career pitfall: they are not trained on how to delegate responsibility,… Continue reading “Dumping” Is Not Delegating
Go to the Danger Zone
The scene is the conference room. The actors are the leadership team members of the business. You are there, sitting at the table. You have hard problems to solve – perhaps customer-related, perhaps product-oriented, perhaps financial, perhaps strategic. You have a decision to face: will you tackle the really tough problems that are facing you?… Continue reading Go to the Danger Zone
The Danger of the Third-party Conversation
You are sitting around the conference table. An issue has just been raised that is cause for concern. Suddenly, there is a notable lack of eye contact among the team members. People begin to talk in roundabout ways: “It must have fallen through the cracks.” “Someone dropped the ball on that one.” “There was some… Continue reading The Danger of the Third-party Conversation
4 Steps to Getting Your Team Onboard with New Processes
Entrepreneurial businesses are fueled by innovation and exploration. Their beginning stages are often characterized by rapid decision-making to capitalize on opportunities, quick adjustments to meet customer needs, and individualized approaches to getting work done. But at some point, the leadership team in such an entrepreneurial company realizes that they need to firm up operational processes… Continue reading 4 Steps to Getting Your Team Onboard with New Processes
Don’t Assume Your Way into a Disaster!
Assumptions are one of the great barriers to effective communication. In business, we fall into the assumption trap when we use terms that are defined differently by the speaker as opposed to the listener. For instance, what does “soon” mean in the statement “I need that report soon?” Or, we might assume that everyone is… Continue reading Don’t Assume Your Way into a Disaster!