Feedback is a powerful tool in the communication process. We define the “feedback statement” as the first one or two sentences spoken by the person giving the feedback, which explain to the recipient why the conversation is taking place. Think of a feedback statement as a first impression. That first impression is difficult to shake,… Continue reading First Impressions and the Feedback Statement
Tag: leadership style
It’s Always Been a Matter of Trust
In our work with leaders around the globe we continually emphasize how crucial it is for leaders to build trust with their followers. Without trust, leaders are unable to build strong relationships, keep followers engaged, or establish a shared vision for the future. In a recent employee survey we conducted for one of our clients,… Continue reading It’s Always Been a Matter of Trust
Take Off Your Rose-Colored Glasses
We see what we want to see. We’ve all heard that phrase and it applies especially to leaders in business. For a business to be successful – and remain successful – we as leaders must make sure to avoid falling into a complacent mindset. When business is improving, it becomes especially easy to convince… Continue reading Take Off Your Rose-Colored Glasses
Who’s the Adult Here?
Last week, we touched on the sometimes-dysfunctional dynamics of family businesses and the importance of maintaining professional relationships in the workplace. In non-family businesses, we often discover similar challenges, especially as they relate to interactions between employees and their direct supervisors. One interesting theory used to examine workplace interactions comes from psychiatrist Dr. Eric… Continue reading Who’s the Adult Here?
Secrets of a Courageous Leader
Courage is being scared to death and saddling up anyway. –John Wayne Courage is a necessary quality for every effective leader. When we lack leadership courage, it simply means we are fearful – of change, of addressing issues, or perhaps of defining roles and responsibilities. It takes courage to identify the tough issues… Continue reading Secrets of a Courageous Leader
Formulate Your Rx for Success
Organizational health is the single biggest contributor of an organization’s success. When we clearly define our organization’s vision and values, we set in motion a method for success. Success happens when team members share the company’s values, and sit in clearly defined roles with a high level of accountability to meet commitments. When we aren’t… Continue reading Formulate Your Rx for Success