An article in the Calgary Heralddiscusses how local businesses are using enterprise mobility (integrating the capabilities of smart phones) to empower employees who don’t work in an office setting, like construction workers. While using the latest technologies can assist with employee engagement and empowerment, this may not be an evergreen solution because technologies rapidly change.… Continue reading How small business consulting services can help companies empower employees
The Jamestown Regional Medical Centerrecently announced its goal to reduce the readmission of patients with heart failure by up to 20 percent and reduce preventable complications by 40 percent by the end of the year. The current readmission rate is a little over 12 percent, and the new initiative would help improve patient care and reduce… Continue reading How Business Consulting Firms Can Help You Set Your Long-Term goals
John W. Thompson, an unemployed Kansas man, noticed a wallet lying in the highway one afternoon. This bothered him. Sitting along the shoulder of the interstate in his car, Thompson waited for a break in traffic so he could rescue the wallet before the rushing cars tore it apart. The wallet belonged to Jim Park,… Continue reading Building Trust Through Honesty and Open Communication
The Consequences of Poor Listening Skills Small business consulting firms will tell you that poor listening leads to costly miscommunication, the consequences of which can be a recipe for failure: Higher stress levels, decreased productivity, increased employee turnover, lawsuits, low moral, misunderstanding, less creativity, poor customer service and a loss of respect. The opposite of these consequences,… Continue reading Active listening skills are crucial to business success
There’s a big difference between being happy to have a job and being happy while on the job. A recent ABC news report by the KFSN station in Fresno, Calif. states that a CareerBuilder survey found that 80 percent of employees would quit their current jobs if they could or are actively looking for a new… Continue reading No “one” works for you, they ALL work for you
It can be hard for a business owner or manager to acknowledge that sometimes it’s best to keep the mouth shut and the ears open. Listening is at the top of the leadership skills list, but many find it difficult to practice. Even harder is the ability to listen with humility, as being humble requires… Continue reading Listening with humility — the most powerful leadership tool, is at the top of the leadership skills list
