Makarios Consulting Blog

The Danger of the Third-party Conversation

You are sitting around the conference table. An issue has just been raised that is cause for concern. Suddenly, there is a notable lack of eye contact among the team members. People begin to talk in roundabout ways: “It must have fallen through the cracks.” “Someone dropped the ball on that one.” “There was some … Continue reading The Danger of the Third-party Conversation

Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Feedback is perhaps the single most powerful tool a leader has at his or her disposal to bring about significant improvement in employee engagement and performance. Ken Blanchard wisely noted, “Feedback is the breakfast of champions.” That being said, most leaders avoid giving redirecting feedback – feedback that seeks to change negative behavior or performance … Continue reading Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Leadership Courage Part 3: Tackling the Tough Issues

Imagine you are walking along and see an old, empty paint can in the road. Do you pick it up and throw it into the nearest dumpster – or, do you kick it down the road? Most corporate teams, if they answered the metaphorical question honestly, would admit that they tend to kick the can … Continue reading Leadership Courage Part 3: Tackling the Tough Issues

Leadership Courage Part 2: Engaging in Open Dialogue and Healthy Conflict

Peak team and company performance depends on open dialogue and healthy conflict. Unfortunately, the dialogue within many teams and at many companies is often less than open and the conflict is anything but healthy. There are many possible reasons for less-than-optimal interpersonal communications. For example, people may: Protect their turf rather than looking at the … Continue reading Leadership Courage Part 2: Engaging in Open Dialogue and Healthy Conflict

Why You Must Confront Toxic Superstars

You’ve met toxic superstars. He’s the killer developer, spinning out innovative code that generates big-time bucks for the business – but he’s arrogant, cocky, and entitled to the nth degree. She’s the account rep who uses her highly advanced persuasion skills with prospects and effortlessly breaks every sales goal – but she treats her co-workers … Continue reading Why You Must Confront Toxic Superstars