Makarios Consulting Blog

Tag: conflict

The Unexpected Career Gift

Recently, I (Rip) was meeting with a company leader who had been preparing for some time to have a tough talk with a member of his team. The team member was a high producer, but her abrasive interactions were hurting the overall effectiveness of the team. These conversations are never easy and to encourage the… Continue reading The Unexpected Career Gift

Go to the Danger Zone

The scene is the conference room. The actors are the leadership team members of the business. You are there, sitting at the table. You have hard problems to solve – perhaps customer-related, perhaps product-oriented, perhaps financial, perhaps strategic. You have a decision to face: will you tackle the really tough problems that are facing you?… Continue reading Go to the Danger Zone

The Danger of the Third-party Conversation

You are sitting around the conference table. An issue has just been raised that is cause for concern. Suddenly, there is a notable lack of eye contact among the team members. People begin to talk in roundabout ways: “It must have fallen through the cracks.” “Someone dropped the ball on that one.” “There was some… Continue reading The Danger of the Third-party Conversation

Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Feedback is perhaps the single most powerful tool a leader has at his or her disposal to bring about significant improvement in employee engagement and performance. Ken Blanchard wisely noted, “Feedback is the breakfast of champions.” That being said, most leaders avoid giving redirecting feedback – feedback that seeks to change negative behavior or performance… Continue reading Leadership Courage Part 5: Giving (Tough) Redirecting Feedback

Leadership Courage Part 3: Tackling the Tough Issues

Imagine you are walking along and see an old, empty paint can in the road. Do you pick it up and throw it into the nearest dumpster – or, do you kick it down the road? Most corporate teams, if they answered the metaphorical question honestly, would admit that they tend to kick the can… Continue reading Leadership Courage Part 3: Tackling the Tough Issues

Leadership Courage Part 2: Engaging in Open Dialogue and Healthy Conflict

Peak team and company performance depends on open dialogue and healthy conflict. Unfortunately, the dialogue within many teams and at many companies is often less than open and the conflict is anything but healthy. There are many possible reasons for less-than-optimal interpersonal communications. For example, people may: Protect their turf rather than looking at the… Continue reading Leadership Courage Part 2: Engaging in Open Dialogue and Healthy Conflict