If we’ve heard it once from frustrated leaders, we’ve heard it a thousand times: “People always resist change.” But is that really true? Is change always viewed as bad by employees? Of course not. Many changes are readily acknowledged by employees to be good, necessary, and positive. Yet they still resist – even when they… Continue reading Leading Change, Part 1: Chaos – Not Change – Is the Real Problem
Business Management Consulting Blog
Micromanaging Is Never Your Job
Recently, Don Tinney, co-founder of the Entrepreneurial Operating System® (EOS®), published a blog on the dangers of micromanagement. Don noted that in quarterly update meetings, leaders sometimes want to drill deeply into details about a project’s status, rather than simply ask if the project is on track or off track. The blog concludes with the… Continue reading Micromanaging Is Never Your Job
You Don’t Always Have to Be the Conflict Referee
“Why do I always have to be the referee?” This is a question we have been asked many times by leaders. The complaint is voiced out of frustration: frustration that the leader’s team members cannot seem to resolve conflicts on their own. Every major dispute, minor disagreement, and even simple difference of opinion is escalated… Continue reading You Don’t Always Have to Be the Conflict Referee
The Power of Healthy Conflict
Consider a company with two business units that provide the same products and services to customers in adjoining geographic territories. There are two business unit leaders in the company: one a successful veteran of the enterprise and one a recent hire with new ideas. It doesn’t take a great leap of imagination to realize that… Continue reading The Power of Healthy Conflict
“Dumping” Is Not Delegating
Many people follow a predictable career path: they excel in their job as an individual contributor with no direct reports, the company notices their great performance, and they are promoted to a management position. Many of the same people then stumble into a predictable career pitfall: they are not trained on how to delegate responsibility,… Continue reading “Dumping” Is Not Delegating
The Power of Team Health
If you have been in business for any length of time at all, you probably have experienced or heard of a team horror story. A story of toxic relationships, poor communication, and heightened conflict. A story where energy and motivation were crushed, and grumbling and frustration were the order of the day. This is not… Continue reading The Power of Team Health