In our “top ten” list of characteristics that define high-performing teams, providing appreciative and constructive feedback is always a tough one to actualize. When it comes to appreciative feedback that recognizes a job well done and seeks to encourage repeat behavior, many people dismissively figure that “it goes without saying” or “no news is good… Continue reading Feedback: The “Secret Sauce” of High-performing Teams
Makarios Consulting Blog
Tag: team
The Power of Team Health
If you have been in business for any length of time at all, you probably have experienced or heard of a team horror story. A story of toxic relationships, poor communication, and heightened conflict. A story where energy and motivation were crushed, and grumbling and frustration were the order of the day. This is not… Continue reading The Power of Team Health
Go to the Danger Zone
The scene is the conference room. The actors are the leadership team members of the business. You are there, sitting at the table. You have hard problems to solve – perhaps customer-related, perhaps product-oriented, perhaps financial, perhaps strategic. You have a decision to face: will you tackle the really tough problems that are facing you?… Continue reading Go to the Danger Zone
Your First Commitment Is to Your First Team
An organization’s top executives usually sit on two teams. They are members of the company leadership team, but they are also leaders of their department teams. So, as you circle the conference table, you find the people in charge of Business Development, Finance, Operations, IT, Sales, Manufacturing, and so forth. This is all well and… Continue reading Your First Commitment Is to Your First Team
The Danger of the Third-party Conversation
You are sitting around the conference table. An issue has just been raised that is cause for concern. Suddenly, there is a notable lack of eye contact among the team members. People begin to talk in roundabout ways: “It must have fallen through the cracks.” “Someone dropped the ball on that one.” “There was some… Continue reading The Danger of the Third-party Conversation
Don’t Confuse Work with Accountability
If two or more people are working on a project, who is accountable for ensuring that tasks are accomplished and goals are met? (Hint: the answer is not “everyone”!) We have often found in our consulting that people confuse “working on a project” with “being accountable for the project.” For instance, a client may say… Continue reading Don’t Confuse Work with Accountability