You are sitting around the conference table. An issue has just been raised that is cause for concern. Suddenly, there is a notable lack of eye contact among the team members. People begin to talk in roundabout ways: “It must have fallen through the cracks.” “Someone dropped the ball on that one.” “There was some… Continue reading The Danger of the Third-party Conversation
Category: Leading on Purpose
Don’t Confuse Work with Accountability
If two or more people are working on a project, who is accountable for ensuring that tasks are accomplished and goals are met? (Hint: the answer is not “everyone”!) We have often found in our consulting that people confuse “working on a project” with “being accountable for the project.” For instance, a client may say… Continue reading Don’t Confuse Work with Accountability
Where Are You on the “Leading on Purpose” Bell Curve?
In the fifteen years that we have been providing The Complete Leader training program, we have discovered something: the traditional bell curve applies when it comes to how purposeful people are in their pursuit of leadership development. And, in a 1:1 correspondence, the bell curve also applies to how successful those same people are as… Continue reading Where Are You on the “Leading on Purpose” Bell Curve?
4 Steps to Getting Your Team Onboard with New Processes
Entrepreneurial businesses are fueled by innovation and exploration. Their beginning stages are often characterized by rapid decision-making to capitalize on opportunities, quick adjustments to meet customer needs, and individualized approaches to getting work done. But at some point, the leadership team in such an entrepreneurial company realizes that they need to firm up operational processes… Continue reading 4 Steps to Getting Your Team Onboard with New Processes
Micromanagement Is A Recipe for Poor Performance
Most leaders will admit that micromanaging damages the effectiveness of a team. Yet a good portion of those same leaders will micromanage their teams every day. Why? Leaders don’t micromanage because they are ogres intent upon making their team members’ lives miserable. Leaders micromanage because they are unwilling to truly delegate. Here’s how it works.… Continue reading Micromanagement Is A Recipe for Poor Performance
Don’t Assume Your Way into a Disaster!
Assumptions are one of the great barriers to effective communication. In business, we fall into the assumption trap when we use terms that are defined differently by the speaker as opposed to the listener. For instance, what does “soon” mean in the statement “I need that report soon?” Or, we might assume that everyone is… Continue reading Don’t Assume Your Way into a Disaster!